The terms and conditions of use of the online store are valid since 01.05.2023.
1 GENERAL
1.1 The aim of the terms and conditions of use of the online store (hereinafter the Terms and Conditions) is to specify the terms and conditions used by Forget About OÜ to enable the consumers to buy products on the website www.forgetabouttomorrow.com (hereinafter the Online Store).
1.2 In addition to the current Terms and Conditions, the legal relationships arising from purchasing products from the Online Store are regulated by the legislation of the Republic of Estonia.
1.3 Forget About Tomorrow is entitled to change the Terms and Conditions as well as the range and prices of the products sold in the Online Store. Consumers are informed of the changes in the environment of the Online Store. The Terms and Conditions and prices valid at the final registration of the purchase are applied to the customer’s purchase, and the customer shall be responsible for reading the Terms and Conditions and familiarizing himself or herself with the latest version of the Terms and Conditions on the website before each purchase.
1.4 The customer agrees to the current Terms and Conditions by visiting the Online Store and buying products from there. If you have any questions about the Online Store or the Terms and Conditions, contact Forget About OÜ by sending a note at the e-mail address about@forgetabouttomorrow.com
2 THE SELLER
2.1 The Online Store is operated by Forget About OÜ (registry code 16613503, address Paldiski mnt 82B-31, Tallinn, Estonia) who is also the seller (hereinafter Forget About Tomorrow or the Seller). If you have any general questions, contact Forget About OÜ online store customer service by sending a note at the e-mail address support@forgetabouttomorrow.com
3 PRODUCTS AND PRICES
3.1 Photos of the products sold in the Online Store are illustrative, and the colors of the products could be different from actual colors due to printing techniques and different technical parameters of computer screens.
3.2 Product prices are displayed at each product on the product pages of the Online Store. The prices are in euros and include VAT valid in the Republic of Estonia. Transportation cost, depending on the delivery method selected by the customer, is added additionally to the price displayed at products during registration of the purchase. It is possible to order products to the European Union States from the Online Store.
3.3 If you have a promotion code, the discount is calculated after entering the promotion code in the cart.
4 REGISTRATION OF PURCHASE
4.1 A customer can make purchases in the Online Store as a loyal customer of Forget About OÜ or by logging in with a user account or as a guest.
4.2 In order to make a purchase, a customer selects a desired product in the Online Store and selects the required quantity and version, if needed.
4.3 The product/ products selected by the customer are added to the cart of the Online Store after clicking on the link “Add to cart”. It is possible to change the quantities in the cart and remove products from the cart until paying for the product(s).
4.4 In case a customer selects a product/ products in the Online Store that are not in the stock of Forget About OÜ at that moment or the quantity in stock is not enough, the customer may send the Seller an inquiry via a respective inquiry form. The Seller replies to it at the first opportunity.
4.5 In order to see the content of the cart and/or to register the purchase, you need to move on the cart icon and click on the “Cart”.
4.6 In order to register the purchase, the customer needs to enter the required data and select a suitable method of transport and payment.
4.7 After entering the data required for making the purchase, confirmation of having read the Terms and Conditions, privacy policy and cookies policy and clicking on “Submit Payment Method”, the customer is transferred to the payment method selected by him or her.
4.8 After paying for the purchase, the customer will be directed back to the Online Store.
4.9 The sales contract between the Seller and the customer is concluded as from the moment the payment made by the customer comes to the bank account of the Seller in full amount.
4.10 The customer makes purchases in the Online Store at his or her own risk and is fully responsible for his or her activity when making purchases in the Online Store. Among other things, the customer is fully responsible for keeping his or her bank card, credit card and purchase data. Forget About OÜ shall not be responsible for the damage or any other consequences due to incorrect data submitted by the customer upon registration of the purchase as well as in case a third party buys products by using the customer’s bank or credit card data without informing the customer of this, or if a third party has found out the door code of the parcel machine, the purchase number or purchase confirmation is available to him or her and he or she has received products based on this.
5 PAYMENT
5.1 The customer pays for the purchase in advance the selling price and transport costs of the product(s) in full amount. The customer selects a payment method upon registration of the purchase.
5.2 A purchase is paid for on the Internet.
5.3. The payment is carried out in the safe environment of the payment service provider outside the Online Store of Forget About OÜ. The Seller does not have any access to the customer’s bank and credit card data.
5.4. Service fee may be added to the total cost of the purchase pursuant to the contract concluded between the customer and the issuer of the bank or credit card.
6 DELIVERY OF THE PRODUCTS
6.1 The customer selects the delivery point and transport method upon registration of the purchase.
7. RECEIVING PRODUCTS. NONCONFORMITIES
7.1. At the moment the customer receives the product, the risk of being destroyed or damaged goes over to the customer.
7.2. Upon receipt of the product, the packaging should be opened carefully without damaging the packaging and the product. The above-mentioned is important if a customer wishes to apply the consumer return right described in Clause 8 of the Terms and Conditions. If the packaging can be opened without damaging it, but the customer has still damaged the packaging, the Seller is entitled to request the Customer compensation for the damage due to the damaged packaging upon returning the respective product.
7.3. The customer shall undertake to check the conformity of the product immediately after receiving the product. If the customer discovers, upon receiving the product, that the packaging is damaged or opened or a wrong or defective product has been sent to him or her (the product is damaged, it is not the same as ordered, it has a production defect, etc), the customer should immediately inform the Seller of it but not later than within 5 days as from the delivery of the product or in case of hidden defects, as from becoming aware of them. In order to submit a respective notification (complaint), send equivalent information (i.e. customer’s name and contact details, data of submitting the notice, purchase number specified on the purchase confirmation or invoice number and description of the nonconformity and photos of it) in any other form (e.g. by email). The notification should be sent by email at forget@forgetabouttomorrow.com
8. CONSUMER RETURN RIGHT
8.1. A consumer-customer (hereinafter the Consumer) is entitled to withdraw from the sales contract concluded in the Online Store within 14 days as from receiving the product without giving any reasons for that. In order to withdraw from the contract, the Consumer should submit an application for withdrawal to the Seller by email at forget@forgetabouttomorrow.com
8.2. The product should be returned as a complete set (the same complete set as it was received in) and, if possible, in original packaging.A Consumer shall return the product in such transport packaging that ensures the undamaged condition of the product during transportation.
8.3. Consumer return rights do not apply to products that cannot be returned due to the nature of a product (e.g. for health protection or hygienic reasons, etc).
8.4. The Seller shall undertake to return the Consumer payments received for the returned product, incl. the costs related to the delivery of the respective product to the Consumer, within 14 days as from receiving the application for withdrawal and the product (or a certificate of returning the product). If a Consumer has explicitly selected a delivery method different from the cheapest standard delivery method offered by the Seller, then the Seller shall not undertake to return the Consumer the costs exceeding the cost of a standard delivery. The Seller shall make a repayment by using the same payment method that the Consumer used for making the payment, unless the Parties agree differently.
9. USAGE OF COOKIES AND PERSONAL DATA PROTECTION
9.1. All personal data of a customer is handled as confidential and in compliance with the privacy policy, which is part of the Terms and Conditions.
9.2. Forget About OÜ uses cookies and other similar tracking technologies on its website. A customer is asked to read the cookies policy of Forget About OÜ, which is part of the Terms and Conditions in order to get more information about cookies and how and what kind of information Forget About OÜ processes by means of cookies.
10. APPLICABLE LAW. SOLVING DISPUTES
10.1. Unless binding laws stipulate differently, legislation of the Republic of Estonia is applied to the relations arising from the Terms and Conditions and the usage of the Online Store.
10.2. All disputes arising from following the Terms and Conditions and related to purchasing products from the Online Store and the already purchased products, are settled by means of negotiations. In case of failure to have negotiations, disputes are settled pursuant to the procedure stipulated by legislation valid in the Republic of Estonia.
10.3. A consumer-customer is entitled to send a complaint about an extrajudicial settlement of a dispute to the Consumer Environment Department of the Consumer Protection and Technical Regulatory Authority (Pronksi 12 Tallinn 10117, https://www.ttja.ee) and to the Consumer Disputes Committee (Pronksi 12 Tallinn 10117, http://www.komisjon.ee) and use the Online Dispute Resolution of the European Union (http://ec.europa.eu/odr). Reviewing a complaint in the Consumer Complaints Committee is free of charge for both Parties.
11. CUSTOMER SERVICE DATA OF THE ONLINE STORE ARE THE FOLLOWING
Email: forget@forgetabouttomorrow.com
Mo-Fr: 10-17 (GMT +2), the service is available in Estonian and English
C*ntact Us
Contact if You want chat with co-op topics: about@forgetabouttomorrow.com
Contact if You want chat with management: bigboss@forgetabouttomorrow.com
Support & complaints: forget@forgetabouttomorrow.com
Forget About OÜ
Tallinn, Estonia, EU
VAT nr EE102556216 / REG nr 16613505